Using Kuroneko Tracking

     To get more detailed tracking information on your JLT shipment, click here to go to the Japanese Kuroneko Yamato tracking page. Even though international shipments are delivered around the world by by UPS Worldwide, you can track them only through Kuroneko.

     If you'd like some help with the Japanese on the tracking page, and on the web generally, I highly recommend using the Rikaichan Plug-in for the Firefox browser.

     Here's what you'll see:

     After entering the tracking number, scroll down, and you'll see something like this:

     Generally, the status information in this window is accurate, but for international packages, once the package has left Japan, (everything after 東京ベース点) the location will be wrong (as shown here, it usually shows the main Kuroneko center in my prefecture). To find out where your package REALLY is, click the button shown for more information.

     Then, you'll see something like this:

     At first glance, this seems to show the package was sent from Anchorage to Tokyo's Narita Airport. A slightly closer look throws this in doubt (UPS uses nice, modern jets, but even the Concorde couldn't make that trip in an hour and thirteen minutes). I have to admit I didn't get it at first: the times shown are all local.  22:38 Japan Standard Time is 05:38 Alaska Daylight Time. Thus, in Alaska time, the package was last scanned at Narita at 5:38 in the morning and was next scanned in Anchorage at 12:19 in the afternoon. If a package sits around in Tokyo waiting for a flight, it can get even more confusing: a typical report for a US-bound package shows the it first in Tokyo, then in the Louisville, KY, UPS hub, then in the Anchorage UPS hub, then in Tokyo again. I've gotten several panicked emails from customers afraid their JLT systems were being sent back for some reason. But if you adjust all the times to the same time zone, you can see that the package was scanned several times in Tokyo, then in Anchorage, then in Louisville. The same thing can happen for Europe-bound packages, but not to the same degree, as they head west from Japan and don't cross the international date line.

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